Frequently Asked Questions

Last updated: July 30, 2026

What is RJStory?

A tool that turns text, PDFs, links, X posts, topics, and ad briefs - or a token team's whitepaper, website, and X post at once - into narrated vertical video reels using AI. See About.

How much does a video cost?

Up to 7 credits for up to 1 minute, up to 15 credits for up to 3 minutes, or up to 26 credits for up to 5 minutes. 1 credit = $1. A successful reel costs a base of 4 / 5 / 5 credits for those options, plus 0.5 credits per started 5-second block delivered, capped at the reserved maximum. No video means a full refund. See Pricing.

How do credits and top-ups work?

You buy a credit balance; each render reserves its maximum price and settles under the same base-plus-block formula. $1 = 1 credit, and the available top-up amount is shown at checkout. Top-up credits are separate from the internal cost of running the AI and video generation providers.

Can I pay with crypto (USDC)?

Yes. USDC (stablecoin) is available at checkout, alongside card, Apple Pay, and Google Pay. Choose "Pay in USD" at checkout to see the USDC option; the exact set of payment methods shown depends on your region and device.

Is there a token?

Yes: the RJStory token ($RJS) is live on Robinhood Chain through Virtuals Protocol. It has been live since July 22, 2026, and is not required to buy credits or render videos. Core pricing and refund rules apply to every user. Staking is live: an eligible hard-locked staking position (250,000+ $RJS locked for 90 or 180 days) claims periodic RJStory credits as an optional product perk. Availability and current terms are shown in the app. See the Token page and the Whitepaper. Not financial advice.

What if a render fails?

Failed renders are refunded to your credit balance automatically. Degraded or partial renders that still deliver a video are charged and marked as such; contact us if you think a result had no value. See the Refund Policy.

Is the output accurate?

Not guaranteed. AI output can be wrong or incomplete, and topic/research mode especially can be inaccurate. It is not legal, medical, financial, or other professional advice. You are responsible for fact-checking and for how you publish the result.

Do I need the rights to my inputs?

Yes. You must have the rights or permission to use every input - text, PDFs, links, X posts, and brand or ad material. See the Copyright & Content Rights Policy.

Can I sign in with Google or Apple?

Yes. You can sign in with Google or Apple, or use the one-time email link (magic link). The login panel always shows the sign-in methods currently available.

How is my data handled?

We collect your email and session, credits, jobs, submitted content, and generated artifacts, and rely on third-party service providers - authentication, payment processing, AI/video generation, and hosting - to run the Service. We do not sell your data. See the Privacy Policy.

Will a video always be available?

The Service depends on third-party AI providers and can be slow or temporarily unavailable, and our render costs are internally capped. We do not guarantee uptime or a particular result.